Airtel Customer Care Executive Jobs 2023 in Srinagar Kashmir – Apply Now!
Airtel, one of India’s leading telecom service providers, is currently seeking Customer Care Executives to join their inbound call center in Srinagar, Kashmir. This is an excellent opportunity for individuals who are looking to work in a fast-paced and dynamic environment.
The Customer Care Executive will be responsible for providing exceptional customer service and resolving queries and complaints through inbound calls. The roles and responsibilities of the position include:
- Answering customer queries and resolving issues through inbound calls
- Providing exceptional customer service to ensure customer satisfaction
- Managing customer complaints and escalating issues to the relevant department as required
- Maintaining accurate and up-to-date customer records
- Handling customer data with confidentiality and ensuring adherence to data protection regulations
- Identifying opportunities to upsell products and services to customers
To be eligible for the role of Customer Care Executive at Airtel’s inbound call center in Srinagar, Kashmir, candidates must meet the following criteria:
- Educational Qualification: 10+2 or above
- Good communication skills in English and Hindi
- Basic computer knowledge, including knowledge of Microsoft Office
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Willingness to work flexible hours and on weekends, if required
How to Apply:
Interested candidates can attend the walk-in interview at the following address:
4th Floor Ansari Complex Sonwar Near Highland Automobiles Srinagar, Kashmir
This is an excellent opportunity for individuals who are looking to work in a customer-centric environment and grow their career in the telecom industry. With Airtel’s reputation as a leading telecom service provider, candidates can expect to work with a dynamic team of professionals and gain valuable experience.
FAQs About Airtel Job
Q: What is the job title for the position offered by Airtel in Srinagar, Kashmir?
A: The job title is “Customer Care Executive”.
Q: What are the eligibility criteria for the Airtel Customer Care Executive job?
A: The eligibility criteria include a minimum educational qualification of 10+2, good communication skills in English and Hindi, basic computer knowledge, and the ability to work in a fast-paced environment.
Q: What are the roles and responsibilities of a Customer Care Executive at Airtel?
A: The roles and responsibilities of a Customer Care Executive include answering customer queries, providing exceptional customer service, managing customer complaints, maintaining accurate customer records, and identifying opportunities to upsell products and services to customers.
Q: What should candidates bring for the walk-in interview?
A: Candidates are required to bring an updated copy of their resume.
Q: What is the address for the walk-in interview?
A: The address is 4th Floor Ansari Complex Sonwar Near Highland Automobiles, Srinagar, Kashmir.