HDFC Customers Alert: Beware of Fake Messages and Keep PAN Card Updated
HDFC Bank
India’s largest private bank, has recently issued an alert to its customers, warning them about fake messages and calls. These messages claim that customers’ accounts will be blocked or suspended if they do not update their PAN card details. However, the bank has confirmed that these messages are fraudulent and urged customers not to respond to them.
HDFC Bank’s Alert to Customers
HDFC Bank has alerted its customers to be vigilant and cautious of fake messages and calls that claim to be from the bank. The bank has emphasized that it will never ask customers to update their account details through SMS, email or phone calls. Instead, customers are advised to visit the nearest HDFC Bank branch for any account-related issues or updates.
How to Avoid Becoming a Victim of Fraud
To avoid falling victim to such scams, customers must exercise caution and be wary of links that do not appear to be genuine. One must always verify the source and ensure that the link is appropriately framed. Additionally, the domain name must be verified, and if the link appears to be from an invalid source, refrain from clicking on it. Even if a customer clicks on such a link, they should not provide any personal information.
Ways to Avoid Phishing Messages
Customers must always log in to a site by typing the appropriate URL in the address bar. Provide the User ID and Password only on the authenticated login page, and verify that the URL text of the login page begins with ‘https://’ and not ‘http://’. Additionally, one should look for the Lock Sign and Version Certificates on the left side of the browser. Personal details should only be provided over the phone/internet when the customer initiates the call, and the counterparty has been authenticated.
Tips to Stay Protected
Customers must regularly update their computer security with anti-virus software, spyware filters, e-mail filters, and firewall programs. Additionally, it is essential to check bank, credit and debit card statements regularly to ensure that all transactions are valid. One must always remember that the bank will never ask them to verify their account information through e-mail/SMS. Lastly, customers must remain alert while receiving phone calls and should always verify the authenticity of unsolicited incoming communication/phone calls asking for personal or financial information.
In conclusion, HDFC Bank has alerted its customers to be cautious of fake messages and calls and urged them not to respond to them. Customers must keep their PAN card details updated and avoid providing personal information through suspicious links or calls. Staying vigilant and following these tips can help customers stay protected from fraud and scams.
Q: What is HDFC Bank’s alert to its customers?
A: HDFC Bank has issued an alert to its customers to be careful of fake messages and calls that claim to be from the bank. The bank has confirmed that it will never ask customers to update their account details through SMS, email or phone calls.
Q: How can customers avoid becoming a victim of fraud?
A: To avoid falling victim to such scams, customers must exercise caution and be wary of links that do not appear to be genuine. One must always verify the source and ensure that the link is appropriately framed. Additionally, the domain name must be verified, and if the link appears to be from an invalid source, refrain from clicking on it. Even if a customer clicks on such a link, they should not provide any personal information.
Q: What are some ways to avoid phishing messages?
A: Customers must always log in to a site by typing the appropriate URL in the address bar. Provide the User ID and Password only on the authenticated login page, and verify that the URL text of the login page begins with ‘https://’ and not ‘http://’. Additionally, one should look for the Lock Sign and Version Certificates on the left side of the browser. Personal details should only be provided over the phone/internet when the customer initiates the call, and the counterparty has been authenticated.
Q: What are some tips to stay protected?
A: Customers must regularly update their computer security with anti-virus software, spyware filters, e-mail filters, and firewall programs. Additionally, it is essential to check bank, credit and debit card statements regularly to ensure that all transactions are valid. One must always remember that the bank will never ask them to verify their account information through e-mail/SMS. Lastly, customers must remain alert while receiving phone calls and should always verify the authenticity of unsolicited incoming communication/phone calls asking for personal or financial information.